Wendy’s Friendly Terms

1. Copyright Stuff, the Plain-Speak Version

All my artwork is from the heart, so the copyright stays with me, Wendy Rix. That means even if you buy an original painting or any product I’ve created, I still hold the right to reproduce that artwork. But don’t worry, I’m not one to reproduce willy-nilly – I love creating new stuff more! And just to be clear, you can’t reproduce my work without a chinwag and my permission first. Any big-time copyright stuff is handled by the Copyright Agency, my trusty sidekicks.

2. Commissions – Let’s Make Magic Together

Fancy your very own original Wendy Rix artwork? I’d be chuffed! For commissioned pieces, I might ask for a non-refundable deposit to get the creative juices flowing and cover any expenses. This helps if you change your mind (though that’s only happened once!). I’ll keep you in the loop as I work, and small changes are possible. But remember, commissioned pieces may cost a bit more – it’s not just the canvas size but also the detail, and the brainpower to turn your vision into reality!

3. Postage and Handling – Like Swaddling a Baby

Your artwork gets the full pamper treatment – wrapped in heaps of bubble wrap and cardboard. It’s like Christmas when you receive it! I add signature-on-delivery for peace of mind. As for what happens during transit, that’s out of my hands, but I aim for smooth sailing. For overseas buyers, any extra taxes are on you, I’m afraid.

4. Returns and Refunds – Your Satisfaction is My Goal

If for some reason you’re not grinning ear-to-ear with your purchase, let’s sort it out. Contact me within 30 days of receiving your order and we’ll work out a return or exchange. If the product is faulty, damaged, or just not what you expected, I’ll do my best to make things right. Just remember, change-of-mind refunds aren’t on offer.

5. Payment and Shipping – Easy as Pie

We use WooCommerce to process payments – Visa, Mastercard, and PayPal are all welcome. For any purchase, shipping charges will apply, which we’ll discuss before your order is processed.

6. Limitation of Liability – Keeping it Fair

I can’t be held responsible for any direct, indirect, or consequential damages from your use of my website or any products purchased from me. It’s just the way it goes!

7. Changes to Terms and Conditions – Going with the Flow

Just like the ebb and flow of the tides, I might change these terms and conditions now and then. I’ll post any changes on the website, and your continued use means you’re okay with the new terms.

8. Jurisdiction – Queensland, Australia is the Spot

These terms and conditions dance to the tune of Queensland, Australia laws. If there are any disputes, they’ll be sorted out in the courts of Queensland.

9. Cancellation of Orders – Change of Heart?

If you change your mind after placing an order, get in touch pronto. If your order’s already hit the road, we’ll need to organise a return.

10. Non-Refundable Products – The Special Ones

Some products can’t be returned or refunded. That includes commissioned artwork, on-demand reproduction artwork, and digital products like downloads or gift cards.

11. Contact Us – Got a Question? Let’s Chat!

As an artist, I’m genuinely chuffed when folks connect with my art and with me. I’ve been blessed with countless success stories, all grounded in the passion I pour into my art, my unwavering integrity, my faith, and my commitment to do my absolute best for both of us. The connections I’ve made have been overwhelmingly positive – so rewarding – and it’s truly an honour to have this opportunity to work with you.

If there’s something about my business approach that doesn’t quite sit well with you, no worries. You’re welcome to choose not to purchase from me. After all, we’re all about good vibes here. Cheers!

Any questions or concerns, give me a buzz. I’m here to help and love a good chat! You can reach me via the contact form at https://wendyrix.com.au/contact

Thanks a bunch for reading this. Your support means the world to me, and I can’t wait for you to enjoy my artwork as much as I do!

Cheers,
Wendy